Snowfairy AI™ Labs Private Limited, doing business as Snowfairy AI™ — for snowfairy.ai (the website you're on right now)
Effective date: August 7, 2026 · Governing law: India
These Terms of Service ("Terms") govern access to and use of snowfairy.ai (the "Website") — including its newsletter, contact forms, testimonial form, and AI chat assistant. They apply only to this corporate website. Individual SnowFairy products and product websites — including IntelliRecover and OS Pen — are governed by their own respective terms, end-user license agreements, privacy notices, pricing terms, and refund policies.
Nothing in these Terms limits any consumer, privacy, or other statutory right that cannot lawfully be waived or restricted.
By using an interactive feature of this Website — including submitting a form, subscribing to the newsletter, submitting a testimonial, or using the AI chat assistant — you acknowledge that you have read and agree to these Terms and our Privacy Policy. You may browse publicly available pages without agreeing to anything. If you do not agree with these Terms, please don't use the Website's interactive features.
This Website is intended for adults and business users. You must be legally capable of providing the information or consent required for any interactive feature you use. If you use the Website on behalf of a company or other organization, you confirm you have the authority to act on its behalf. This Website is not directed at children — children must not submit personal information through it without any consent or authorization required by applicable law.
You may use this Website to learn about Snowfairy AI™ and our products, visit our product websites, subscribe to communications, contact our support/feedback/press teams, submit a testimonial, and use the AI chat assistant for general information. You may make reasonable personal or internal-business use of publicly available Website content. No ownership or commercial-use rights are transferred to you.
You must not:
Nothing in this section prevents good-faith reporting of a suspected security issue to support@snowfairy.ai. We may restrict access, remove content, preserve relevant evidence, or take other proportionate action where reasonably necessary to protect users, SnowFairy, or the Website, or to comply with law.
This Website may provide an AI-powered chat assistant. AI responses are generated automatically and may be inaccurate, incomplete, outdated, or unsuitable for a particular situation. The AI assistant provides general information only — it does not provide legal, medical, financial, cybersecurity, data-recovery, or other professional advice.
Do not: submit passwords, payment credentials, private keys, confidential files, sensitive personal data, or information you're not authorized to disclose; rely solely on an AI response for an important decision; or treat an AI response as a binding offer, warranty, product specification, price, refund commitment, or official company statement. Current product features, system requirements, license conditions, pricing, warranties, and refund rules must be verified on the relevant product website or confirmed by authorized SnowFairy support.
We do not guarantee the accuracy of AI-generated content. This does not exclude responsibility for SnowFairy's own official representations, or any liability that cannot lawfully be excluded (see Section 11).
This corporate Website is primarily informational. Unless expressly stated otherwise, purchases, payment processing, license activation, and product use take place through the relevant SnowFairy product website (e.g., datarecovery.snowfairy.ai, ospen.snowfairy.ai) — not here.
SnowFairy-operated product websites are not independent third parties — they're operated by the same company as this Website. However, each product has its own separate terms governing purchases and subscriptions, license scope and activation, refunds and cancellation, product functionality, technical requirements, warranties, and product-specific data processing. If these Website Terms conflict with a product's own terms on a matter concerning that product, the product-specific terms control for that matter.
You remain responsible for content you submit through this Website. You confirm that: you have the right to submit it; it's genuine and not deliberately misleading; it doesn't infringe another person's rights; it doesn't unlawfully disclose confidential or personal information; and it doesn't contain malicious code or unlawful material.
If you submit a testimonial for publication, you grant SnowFairy a non-exclusive, worldwide, royalty-free license to review, reproduce, format, and display that testimonial and your submitted display name on this Website — matching exactly what's described in our Privacy Policy (your name, the product you're reviewing if specified, your rating, and your review text). We may correct spelling or formatting, or shorten a testimonial, without materially changing its meaning; we may decline or remove a submission at our discretion, and publication is not guaranteed. Using a testimonial in advertising, paid campaigns, or other marketing materials outside this Website is not covered by this license and would require separate permission. You may request removal of a published testimonial at any time by emailing support@snowfairy.ai — we'll complete this within a reasonable period, subject to any legal recordkeeping, security, or backup limitations described in our Privacy Policy.
This Website and its original content, branding, layout, and visual materials are owned by or licensed to Snowfairy AI™ Labs Private Limited and protected under applicable intellectual-property law. Third-party names, marks, fonts, icons, libraries, and materials remain the property of their respective owners. "Snowfairy AI™" and associated marks are trademarks of Snowfairy AI™ Labs Private Limited; we do not claim any mark on this Website is a registered trademark unless stated otherwise. You may not use our trademarks, logos, brand assets, or substantial portions of Website content for commercial purposes without prior written permission.
This Website may link to (a) SnowFairy-operated product and account websites, and (b) genuinely independent third-party websites and services that we don't own, operate, or control. Independent third-party services are subject to their own terms and privacy practices, and a link doesn't imply endorsement. We are not responsible for an independent third party's content or conduct, except to the extent responsibility cannot lawfully be excluded.
We aim to keep this Website accurate, safe, and available, but we do not guarantee uninterrupted or error-free operation. To the extent permitted by law, this Website and its general informational content are provided on an "as is" and "as available" basis, and we disclaim implied warranties that may lawfully be disclaimed (including merchantability, fitness for a particular purpose, and non-infringement). This section does not override an express written warranty we give, apply to product-specific warranties governed by separate product terms, exclude responsibility for fraudulent or deliberately misleading statements, or restrict a mandatory right or remedy under applicable law.
Nothing in these Terms excludes or limits liability for: fraud or fraudulent misrepresentation; wilful misconduct or gross negligence; death or personal injury where liability cannot lawfully be excluded; violation of applicable privacy or data-protection obligations where liability cannot lawfully be limited; or any other liability or statutory remedy that cannot lawfully be excluded or limited.
Subject to the above, and to the fullest extent permitted by law, Snowfairy AI™ Labs Private Limited and its officers, directors, employees, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising solely from use of this free corporate Website — including loss of profits, business opportunity, goodwill, or data — unless such loss results from conduct for which liability cannot legally be excluded.
For claims arising exclusively from use of this free Website, our aggregate liability will not exceed the greater of: (1) the amount you paid directly for the Website feature giving rise to the claim during the preceding 12 months; or (2) INR 5,000. This limitation does not govern paid SnowFairy products — the applicable product's own terms govern claims relating to a purchased product or service. Where a jurisdiction does not permit a particular exclusion or limitation above, that provision applies only to the maximum extent permitted there.
To the extent permitted by applicable law, you are responsible for reasonably foreseeable losses directly resulting from: content you knowingly submit without the required rights or authorization; your deliberate unlawful use of this Website; your intentional infringement of another person's rights; or your intentional attempt to compromise Website security. You are not responsible under this section for losses caused by our own negligence, misconduct, breach of law, or failure to take reasonable steps to mitigate loss. Nothing in this section requires a consumer to waive a mandatory statutory protection.
Our Privacy Policy explains how personal data is collected and processed through this Website. Product-specific data processing is described in the privacy notice applicable to the relevant product. Privacy consent, where required, is separate from acceptance of these Terms — accepting these Terms does not itself constitute consent to optional analytics, marketing, or any other processing that requires separate consent (like our cookie banner).
These Terms are governed by the laws of India, without excluding mandatory protections that apply under the law of your own jurisdiction. Before commencing formal proceedings, you and SnowFairy should attempt in good faith to resolve a dispute by contacting support@snowfairy.ai — this informal process does not prevent either party from seeking urgent relief or approaching a regulator or statutory forum. Subject to the carve-out below, courts having jurisdiction in Varanasi, Uttar Pradesh, India will have jurisdiction over disputes relating exclusively to this Website.
Nothing in these Terms restricts any non-waivable right to approach a consumer commission or consumer-protection authority; a data-protection authority or the Data Protection Board of India; a court or tribunal available under mandatory applicable law; a law-enforcement agency; or any other competent regulatory or statutory authority.
You may stop using this Website at any time. We may restrict or terminate access to an interactive feature where reasonably necessary because of a material or repeated violation of these Terms, fraud/abuse/security risk, legal or regulatory requirements, protection of another person's rights, or discontinuation of the relevant feature — using proportionate measures and, where reasonably practicable and legally permitted, providing notice. Provisions that by their nature should survive termination — including intellectual property, liability, and dispute provisions — continue to apply.
We are not responsible for delay or failure caused by events outside our reasonable control — such as natural disasters, war, widespread network or power failures, government action, or major third-party infrastructure failures (e.g., Google Firebase, Resend). This section does not excuse obligations that must still be performed under applicable law, including data-security, breach-notification, refund, or consumer-protection duties.
We may update these Terms to reflect changes in the Website, our operations, security needs, or applicable law. An update states its effective date, and material changes will be notified through this Website or another reasonable method before or when they take effect. Changes apply prospectively — they do not retroactively alter the terms governing an existing dispute or past conduct. If you don't agree with revised Terms, you should stop using the affected interactive features.
If a competent court finds part of these Terms unenforceable, that provision applies to the maximum lawful extent and the remainder stays effective. Our failure to enforce a provision on one occasion doesn't waive our right to enforce it later. These Terms and our Privacy Policy constitute the agreement governing this corporate Website — they don't replace any product-specific agreement. You may not transfer your rights or obligations under these Terms where the transfer would materially affect us or another person. We may transfer these Terms as part of a legitimate merger, restructuring, financing, or sale of relevant business assets, subject to applicable law and without reducing your mandatory rights.